Brother MFC9325CW Wireless Color Printer with Scanner, Copier & Fax

Product Description

The MFC-9325CW is a compact digital color all-in-one for home offices or small offices. It offers fast, high-quality printing and copying in color and black at up to 19ppm, color scanning and faxing. This compact all-in-one features a wireless network interface and a USB Direct Interface to print from or scan to your USB flash memory drive. It offers versatile paper handling with a 250-sheet capacity paper tray for letter or legal and a single-sheet manual feed slot for envelopes or thicker media. Also, it has a 35-page auto document feeder and a top-loading design to easily replace or install toner cartridges.

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Product Details

• Amazon Sales Rank: #2922 in Office Product
• Brand: Brother
• Model: MFC-9325CW
• Released on: 2012-07-02
• Original language: English
• Number of items: 1
• Dimensions: 15.70" h x 16.90" w x 19.30" l, 50.50 pounds

Features

• Print, Copy, Scan & Fax
• Prints up to 19ppm in color and black
• Wireless (802.11b/g) and Ethernet network interfaces
• High-quality output at up to 600 x 2400 dpi
• USB Direct Interface

Customer Reviews

Most helpful customer reviews

90 of 92 people found the following review helpful.
Solid Build, Solid Networking, A Few Quirks
By AMIR
The Positives:

1- The machine appears solid and well-built.
2- Networking set-up was easy and all of the machine's functions can be accessed from any networked computer.
3- The machine can work as a stand alone Fax without having a computer on.
4- Printed text is very crip even in small print.
5- The quality of the copies are very good.
6- The printing cartridges are very easy to replace.
7- The machine is relatively quiet.
8- The machine came with great instuctions.
9- The software that came with the machine is intuitive to use.

The Negatives:

1- Fairly frequently, the machine indictates that there is a paper jam when one tries to use the manual feed. Upon checking the machine, one finds no paper jam.
2- In order to remove a paper jam, all 4 toner cartridges need to be removed. They come out pretty easily, but nevertheless it is an unnecessary hassle. (The top has to be opened completely in order for one to be able to pull out a cartridge.)
3- There has been an issue in the reviews that the printer could potentially cause a fire by paper jammed in the machine reaching a high temprature and burning.
4- Even if one opens the back flap to "prevent" paper folds when feeding and printing envelopes, they come out wrinkled.
5- Accessing and opening the back flap and putting a couple of tabs down in the back of the machine in order to print envelopes is a hassle. If you print a lot of envelopes you might want to look at other printers.
5- The machine cannot print to the edge of the paper in any direction.
6- The instructions do not show any photo papers being recommended for use whereas they show other paper types.
7- Photos come out looking a bit coarse.
8- No duplex printing.

OVERALL:

A good machine for a good price that has its limitations.

102 of 109 people found the following review helpful.
Exceptional Value for a Great Little All-in-One
By Phillip Hwee
My printer arrived today via UPS (free shipping, courtesy of Amazon). I lucked out and bought the unit when it was on sale at $329! Actully, Brother, HP and other manufacturers should give these machines away for free because the cost of replacing the toners and drums will far exceed by several multiples the purchase price of the machine over the life of the machine.

It was very easy to set up the machine and "pair" it to my wireless network -- you do need a USB cable to "pair" the machine to your computer and the network; the pairing took less than a minute.

I've always had HP machines; oh, how I miss my HP color AIO that died after seven (7) years of use. The specs of this Brother is better than my departed HP but the color on the HP seemed better (but the unit cost nearly $800 back then). I'll have to play with the color setting and use color laser paper going forward.

Printing from my iPhone 4 was a breeze and the photos I printed came out pretty good.

I'm amazed at being able to print from my laptop wirelessly. I have Vonage so I have to keep the machine close to the Vonage adepter for faxing. My home office is actually upstairs and the printer is hidden next to couch in the living room downstairs. I'm going to use my HP LaserJet P1006 for everyday black and white printing.

The HP printers no longer look good; they look bulky and plain ugly. This Brother machine looks attractive and elegant -- like the new BMW 3 series :-)

It looks like the price for this Brother went back up close to the MSRP. Even at that price, this machine is worth it.

Setting the time/date on the machine (for faxing) is not as easy as my departed HP AIO. I have to read the user's guide to figure that out.

I hope the scanner works well and easily -- that's next on my to do list: learn to use that function.

Update February 29, 2012

I ordered 512 MB of additional memory from 1 Arch Computer through Amazon; I should get it in a few days. I wish the machine came with more than 64 MB of memory.

The user's guides do not do an adequate job of explaining how to use the scannner; I may have to call Brother customer service for this (as I had to for my departed AIO HP). I couldn't find an option to turn scanned documents into PDF docs that would go straight to my laptop.

Maybe it's Vonage but I could not fax a 20 page document; I got an insufficient memory error message even though I used the "color copy" to send the fax.

I'm hoping the additional 512 MB of memory will solve my faxing problem.

On the plus side, the color photos I printed came out very nice.

Update March 10, 2012

The fax works very nicely even on Vonage. The extra RAM I added helps a lot. The machine scans the documents into memory and then sends the entire document -- very fast. Great for large document faxing.

As for printing photos, the quality of the print depends on the camera that was used to take the photo. Photos that were taken with high quality digital cameras come out very nice; while photos taken with my iPhone 4 come out a shade dark and not as crisp.

Next task to master -- learning to use the scanner.

I love it that I can print wirelessly from my laptop, iPhone and iPad 2 -- this novelty has not worn off yet.

Update: June 2012

I'm happy with the fax, print and copy functions. I'm still trying to figure out how to get the scan function to scan in PDF mode; I followed the MFG's instructions and set it to PDF but it still scans in JPG mode and the PDF image/file shows up as blank files.

89 of 98 people found the following review helpful.
Avoid this Extortionate Printer
By Hans G. Schantz
We all know how the usual printer scam works. Printer companies offer a low price for their hardware to lock you into buying their highly profitable ink and toner cartridges. Then, their printers complain about low ink and toner levels long before the cartridge is really empty to try to encourage even greater use of expensive consumables. Thus, a savvy user waits until printer quality noticeably degrades. Usually, pulling out the cartridge and shaking it a bit improves performance for a little while, extending the cartridge lifetime. Finally, the cartridge is well and truly empty and it's time for a replacement.

Brother has developed an innovative and extortionate wrinkle. Not content to let the user decide when the cartridge actually needs replacement, my Brother MFC-9325CW printer locks up and refuses to print until the allegedly empty cartridge is replaced. To add insult to injury, the printer even refuses to print black and white until the user replaces a reportedly empty color cartridge.

After much online searching, I found a write-up at helpowl.com that explains how to reset the toner indicator:

"Push the button on the front of the printer to open the cartridge door.
Don't remove the cartridges.
Push the Clear/Back button to bring up a reset menu. There are 9 different toner functions (for simplicity, three K's, three C's, three M's, and three Y's).
For each of these nine functions in turn, push the O.K. button and then push it again to indicate `Reset'. After a few seconds, it will say `Accepted' and will then display a message that the cover is open.
Repeat steps 2 and 3 for each of the 9 toner functions.
When finished, close the door and the status bar will be reset to normal with no error message."

By resetting the toner alert in this manner, you can squeeze the last bit of life out of the toner cartridge. Brother sure works hard to make you replace cartridges before they're actually dead.

Overall, the Brother printer has worked well, and I am otherwise satisfied with its performance. However, I am outraged at the extent to which this Brother printer that refuses to print unless you buy a new toner cartridge, even when there's life left in the old one. The reset process was hard to find and seemingly designed to deter all but the most determined user. I'm further appalled that the printer refuses to print black and white when the black toner level is fine and it's a color toner cartridge that is allegedly low.

Thus I'm awarding only one star, and I will be avoiding Brother products in the future.

See all 99 customer reviews...